FREQUENTLY ASKED QUESTIONS
Everything you need to know before you order
PRODUCT & SCENT
How long does Mattheusse last?
Our fragrances typically last 6–12 hours, depending on your skin type, environment, and application.
What is the oil concentration?
Mattheusse uses extrait de parfum concentration (up to 35%), designed for strong performance and lasting presence.
Is Gentleman good for daily use?
Yes. Gentleman is designed to be versatile—perfect for both day and night.
What’s the difference between the scents?
- Gentleman — bold, magnetic, versatile
- Lumière de Jour — fresh, clean, professional
- Noir Sillage — deep, warm, evening-focused
I’m not sure which scent to choose. What should I do?
Start with the Discovery Set. It allows you to experience all scents before committing to a full bottle.
ORDERS & SHIPPING
How long does shipping take?
Orders are processed quickly and delivered nationwide within a few days, depending on your location.
Do you ship nationwide?
Yes, we deliver anywhere in the Philippines.
How fast are orders processed?
Orders are packed promptly to ensure fast dispatch and delivery.
PAYMENT
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available nationwide.
What payment methods do you accept?
We accept secure online payments as well as COD for your convenience.
RETURNS & GUARANTEE
What if I don’t like the scent?
We offer a 30-day satisfaction guarantee to ensure a confident purchase.
Can I return or exchange my order?
Yes. If you encounter any issues, contact us and we’ll assist you accordingly.
PRODUCT & PACKAGING
Is the product authentic?
Yes. All Mattheusse fragrances are crafted with high-quality ingredients and strict quality control.
Is it gift-ready?
Yes. Our packaging is designed to feel premium and suitable for gifting.
What size is the full bottle?
The standard bottle is 50ml.
What’s included in the Discovery Set?
The Discovery Set includes 3 x 5ml versions of our signature scents.
USAGE
How should I apply the fragrance?
Apply on pulse points such as the neck and wrists. Avoid rubbing to preserve the scent structure.
How can I make the scent last longer?
- Apply on moisturized skin
- Spray on pulse points
- Avoid excessive rubbing
Still have questions? We’re here to help.
Contact us anytime and we’ll assist you.